Assistant Administration des Ventes
Opérations - AmiableiQeraPORT LOUIS
Description du poste
- Collect information for the opening of customer accounts and the opening of Documentary Credits
- Process orders & manage customer reminders and logistic/financial claims, except after-sales.
- Work in collaboration with sales teams (customer follow-up/debit note follow-up, customer file update) and other departments.
- Resolve disputes.
- Verification of product availability.
- Verification of tariffs according to tariff agreements and compliance with the GTCS (General Terms and Conditions of Sale),
- Sending acknowledgement of receipt for validation and preparation of orders
- Preparation of documents required for customs formalities,
- Contact with carriers/freight forwarders,
- Sending original documents to clients.
- Provide after-sales service in collaboration with the Quality Department.
- Work in collaboration with sales teams (customer follow-up/debit note follow-up, customer file update) and other departments.
- Graduate or HSC with 1 year experience
- Knowledge of the import/export field
- Ability to meet deadlinesAbility to convince, strong communication skills and active listening
- Team player
- Organised and good management of priorities
- Recognized functional expertise in his field
- Interpersonal skills (ability to create internal and external relationships)
- Knowledge of the Office pack